How to Make an Insurance Claim
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You should know your policy details before an incident happens, and be aware of which situations are covered and which are not. If you are not sure then refer to your policy to check that the damage or loss you have suffered is covered by your UK home insurance policy. Next, decide which policy - either buildings or contents - you need to claim under.
Most insurance companies have 24 hour emergency telephone numbers which are worth keeping in a safe place with your insurance documents. When you telephone your insurance company tell them what has happened, as they may be able to provide advice. Most claims can be dealt with over the telephone and the insurance company will tell you how to proceed depending on the incident that has occurred.
There are many different types of insurance policies and it is important to check exactly what is covered and for how much in case you ever need to make a claim.
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